Support & Policies

Everything You NeedBefore You Hit the Road.

Get clear answers about renting a car in Sri Lanka, from booking and airport pickup to cancellation, insurance and everything in between.

Free BookingFree CancellationFree Full Insurance
24/7 Support

Need a quick answer?

Our team is available to help with your rental, airport pickup, vehicle choice and travel plans.

Help Center

Questions,Clearly Answered.

Everything tourists need to know before booking a rental car and exploring Sri Lanka.

Airport Pickup

Arriving in Sri Lanka?

Arrange your rental before your flight and ask our team about convenient pickup options from Bandaranaike International Airport.

Booking Policy

Simple FromBooking to Pickup.

We keep the rental process simple so you can spend less time worrying about logistics and more time enjoying Sri Lanka.

Free Booking

No separate booking fee.

Your Rental

What to expect

Free booking with no separate booking fee.

Choose a vehicle based on your travel dates and requirements.

Confirm your rental details with our team before your journey.

Airport pickup can be arranged for arriving tourists.

Flexible rental options are available for different travel plans.

Our support team is available to assist you throughout your rental.

Plans changed?

No problem.

Free cancellation is available when you need to change your travel plans.

No separate cancellation fee for eligible bookings.

Contact our team as soon as possible if your plans change.

We will help you update or cancel your reservation.

Your booking details will be reviewed before cancellation is confirmed.

Cancellation

Travel PlansCan Change.

Flights change. Hotels change. Itineraries change. Your rental should not make those changes harder.

If your plans change, contact our team as soon as possible. We will help you update or cancel your reservation based on the applicable booking terms.

Free Cancellation Available

No separate cancellation fee.

Rental Insurance

Drive WithGreater Peace of Mind.

Every journey should be about discovering Sri Lanka. Free full insurance is included with your rental, subject to the applicable terms and coverage conditions.

Free Full Insurance

Included with your rental.

Insurance

What you should know

Free full insurance is included with your rental.

Insurance provides additional peace of mind while travelling around Sri Lanka.

Our team will explain the insurance coverage and applicable terms before your rental.

Always follow Sri Lankan traffic laws and drive responsibly.

Contact us if you have questions about insurance coverage before booking.

Insurance coverage is subject to the specific terms, conditions and exclusions of your rental agreement. Contact our team if you need clarification before travelling.